How We Stand Out
We’re not a faceless, giant corporation with a complex hierarchy that makes it difficult to get the support you need. Instead, we’re a boutique team of experts that provides personalized and attentive service to each and every one of our clients.
Code That Performs: We Guarantee It
We’ve got you covered – and not just with a blanket statement. We take pride in delivering clean, well-organized code that not only looks great but also functions flawlessly. Our commitment to quality doesn’t end when your project launches either – we offer a 90-day code guarantee to cover any bugs or issues that are part of the original project scope.
But let’s be real, with our rigorous stress testing process, bugs and issues are about as rare as a unicorn sighting. And if one does manage to slip through the cracks, consider it taken care of at no extra cost.
Curious About Our Work?
We’ve put together a little something to quench your curiosity. Download our sample project and see for yourself what Hey Reliable is all about.
You’ll get a glimpse at:
- Artisanal, pixel-perfect HTML/CSS coded straight from design files
- Engaging jQuery animations like sliders and tooltips, adding that extra touch of interactivity
- SEO-friendly semantic code, to keep your sites search engine optimized
- Quality assured compatibility across all modern browsers
- Incorporation of custom fonts for unique site aesthetics
- Code that meets W3C standards for a smooth, hassle-free experience
Quadruple-Checked: Quality You Can Count On
Quality assurance is what we take most seriously at Hey Reliable. Every project we code goes through a rigorous stress-testing process that involves the original coder, a quality assurance engineer, a professional web designer, and finally, a code review by our front-end or back-end team lead.
When we say we match our client’s designs exactly, we mean exactly. We don’t just come close. We also test for responsiveness and cross-browser compatibility, so your website will look and work great no matter what device or browser your visitors are using. And just to make sure everything keeps working smoothly, we pass the project through regression testing after each round of updates.
Verify the code is an exact, 1:1 match to the design.
- Test each page to ensure it fully matches the layout design and meets all client requirements. Compare each section’s size, margins, and alignment.
- Test all font attributes such as color, size, weight, style, and line height ensuring that all values are an exact match to the client’s design.
- Test all state effects including active, hover, and disabled on all links and buttons.
- Test the site navigation or menu — check hover effects, distances, sub-menu(s), and make sure the clickable area is large enough.
- Test all notes included in client documentation — was everything done to spec?
Test responsive coding on Desktop, Tablet, and Mobile.
- Test desktop resolutions: 3840px, 2160px 1920px, 1440px, and 1280px.
- Test tablet resolutions: 1024px, and 768px.
- Test mobile resolutions: portrait and landscape on Apple and Android devices.
- Test retina compatibility – all website elements should be crisp and clear.
Test on all modern browsers and platforms.
- Test in Modern Browsers (Chrome (desktop and mobile), Safari (desktop and mobile), Edge (desktop), Firefox (desktop). Opera (desktop), Samsung Internet (mobile). This list is periodically updated as guided by the browser market share.
- Test for cross-platform compatibility on Win11 and Mac OS.
- Test for HTML Validation and JavaScript bugs/console errors.
Make necessary changes, then test again, repeating all of the above steps.
Test all WordPress functionality.
- Test WordPress pages against HTML pages – are they an exact match?
- Test default WordPress pages, i.e. login (wp-login.php), 404, search, no results found, blog, and blog post.
- Test default WordPress functions, i.e. log in/register, widgets, menu, pagination, comments, and admin bar.
- Test theme settings panel – custom theme name, changes to theme settings are correctly saved, all custom fields are correctly labeled.
- Test navigation/menu functionality – verify where every menu is displayed on the website and that any changes are correctly saved.
- Test all contact forms – verify the location of every contact form on the website and that any changes are correctly saved. Check form validation, error and success messages, and admin notification email.
- Test the functionality and usability of every page template, post template, and custom post type – does it match the design? Is it easy to use?
- Test the layout of all Advanced Custom Fields (or Elementor) page blocks – does the page break if blocks are added or removed?
- If WooCommerce is installed, test shop, cart, checkout, simple product, variable product, and account pages. Process a demo order, test thank you page and admin and customer confirmation emails.
Repeat front-end, design, responsive, browser, and platform testing.
Make necessary changes, then test again, repeating all of the above steps.
Monthly WordPress Maintenance
- Generate Site Audits using Google Page Speed Insights & GT Metrix
- Attend to Top Issues
- Evaluate Hosting Provider
- Evaluate Content Delivery Network (CDN)
- Optimize Images
- Reduce Total Redirects
- Limit HTTP Requests
- Compress Gzip, Brotli, & Deflate
- Evaluate & Optimize Caching
- Resolve Any 404 Errors
- Combine & Minify JavaScript & CSS Files
- Opt for Asynchronous Loading
- Review External Scripts
- Pinpoint Any Poor-Performing Plugins
- Add Expires Headers
- Monthly Off-Site Backup
- WordPress Core Updates
- Theme & Plugin Updates
- PHP Updates
- Broken Links Scan
- Clean Database
- Clean Cron
WordPress Security Tips
- Use a trusted website host that shows accountability for the safety and security of their servers. Reliable uses and recommends WP Engine.
- Use a WAF (web application firewall) to block common vectors for website attacks including cross-site scripting (XSS), SQL injections, and cross-site request forgery (CSRF).
- Use an SSL (secure socket layer) to encrypt the connection between the end-user’s web browser and the firewall as well as the connection between the firewall and site host.
- Use Advanced DDoS Mitigation (distributed denial of service) to prevent attacks on the network, transport, and application layers of the open systems interconnection (OSI) model.
- Enforce strong passwords that utilize upper and lowercase letters, numbers, and special characters.
- Update core WordPress files, themes, and plugins. Remove any unnecessary or unused themes and plugins.
- Keep your website’s PHP version up to date, including code syntax verification to avoid depreciation errors.
- Use a WordPress security plugin such as WP Defender. These plugins can aid in security measures such as disabling file editing, PHP file execution, directory indexing and browsing, and XML-RPC. They can also be used to limit login attempts, and automatically sign out idle users.
Code-Free Editing: Make Site Changes with Ease
Over the past 10+ years, we’ve built thousands of WordPress sites for every type of client. We know the ins and outs of the WP platform like the back of our hand, which means we can tailor your WordPress dashboard to your specifc project and preferences whether you have a complex e-commerce storefront or simple business site.
You’ll have a choice of Advanced Custom Fields or a page builder tools such as Elementor or Oxygen. Regardless of which tool you choose, the site will utilize a fully custom theme built just for you that’s lighting fast and easy and intuitive to edit without having to mess with code.
We Want to Make You Smile. Seriously.
Need a hand? Our small but mighty team of support specialists is always ready to assist you with any questions or issues you may have. Unlike big, impersonal companies where you feel like a number, our clients appreciate that they can actually put a name to a face and get personalized support.
Plus, our team is spread out all over the world, so you can get help whenever you need it, whether you’re a morning person or a night owl. Our super (duper) friendly team members in the U.S., Europe, and Asia are always here to help, no matter where you are in the world.
Your Secret Weapon: 100% White Label
At Hey Reliable, we understand that your agency’s reputation is on the line with every project. That’s why we offer a 100% white label service – our work is your work. Your clients will never know we exist (unless you want them to, of course), you’ll never see any mention of Hey Reliable in our code, and our team of expert developers and designers will seamlessly integrate with your team to deliver exceptional results every time. We’re your silent partner, working diligently behind the scenes to make your agency shine.
Around the World, Around the Clock
At Hey Reliable, we have a global team of experts that spans across continents and time zones. From the peach state of Georgia to the tech hubs of Europe, our team is always available to help you with your projects. Need support at 2am? We’ve got a night owl in Atlanta. Need a code review during your morning coffee? We’ve got a team member sipping espresso in Lviv.
Our global presence means we’re available to help around the clock during the workweek.
