Where WordPress maintenance
meets white-glove care
More than routine WP maintenance updates — real problem-solving, fast support, and the flexibility to handle even the most complex challenges. All delivered by the same senior developers who build our most advanced projects, giving you peace of mind and a partner you can trust.
WordPress maintenance plans trusted by leading businesses and agencies
Over 1,000 companies rely on us for development and maintenance — from global brands to fast-moving agencies. Hear why they chose us.
WHY HEY RELIABLE
WordPress maintenance plans that go beyond routine updates
We’re a U.S.-based WordPress development company built by designers and developers who were tired of sloppy handoffs and unreliable code. Today, our WordPress consultants and specialists deliver custom-built solutions backed by a QA process that prioritizes accuracy, consistency, and real support.
WordPress maintenance plans with an hour you control, every month
Our WordPress maintenance plans don’t stop at updates. Every plan includes a dedicated hour of developer time each month that you can use however you need. Whether it’s adding new content, making design tweaks, improving site speed, or fixing a bug, that time is yours. Unlike other providers, we build flexibility right into your plan, so your WordPress site stays current and aligned with your business goals.
And if you need more than that hour? Additional time is available at a discounted rate, or you can prepay annually to receive up to 12 hours included per site. It’s WordPress maintenance that adapts to your needs instead of limiting them.
WordPress maintenance and support for even the most complex issues
Our team doesn’t shy away from complicated problems — we solve them. From plugin conflicts and theme errors to advanced security issues, we’ve seen it all. With years of experience building and maintaining complex WordPress projects, we provide maintenance services that go far beyond routine updates.
If your business has ambitious updates in mind, or if a technical challenge brings your site to a standstill, our WordPress maintenance support is ready. With senior developers managing your site month after month, you’ll never have to wonder if your provider can handle the hard stuff.
White-label WordPress maintenance for agencies
Our Agency Plan was designed for creative teams and digital agencies who want to offer dependable WordPress maintenance without the overhead of hiring or managing developers. We work behind the scenes under your brand — delivering the same proactive monitoring, security, and optimization our direct clients receive, but packaged as your own service.
With white-labeled monthly reports, a branded support email address, and our senior developers handling the work, your clients experience seamless care while you scale your offering. Whether you’re managing five sites or fifty, our Agency Plan ensures your WordPress maintenance services look and feel like they come entirely from you.
Comprehensive WordPress maintenance plans that cover more
Most WordPress maintenance providers stop at updates. We go further. Our plans include database and cron management, broken link scans, premium plugin access, branded monthly reporting, and more. These advanced services are designed to keep your WordPress site not just running, but thriving.
With our comprehensive WordPress maintenance plans, you get the technical depth your site needs to stay competitive. From speed optimization to custom reporting, every detail of your site is monitored and cared for — so you can focus on your business knowing your WordPress site is in expert hands.
WHAT’S INCLUDED
Inside every WordPress maintenance plan
Performance, protection, and ongoing support — all built into every WP maintenance plan. These are the details that elevate our WordPress maintenance from routine updates to reliable, long-term care you never have to second-guess.
Speed optimization
Fully custom WordPress themes hand-coded from scratch using your choice of Advanced Custom Fields, Elementor, and more.
Senior WP developers
Your site is cared for by the same experienced team that builds our most complex WordPress projects.
White-Label for Agencies
Deliver maintenance under your own brand with white-labeled reports and client-ready support.
Backups & uptime monitoring
Round-the-clock monitoring and rapid backups ensure your site stays safe and available.
Priority support
Your requests move to the front of the line for quick, reliable resolution.
Monthly reporting
Clear, branded reports summarize site health, monitoring, and maintenance each month.
Monthly retainer
One dedicated hour every month is yours to use however you need — edits, fixes, or enhancements.
Reduced hourly rate
Need more time? Additional hours are always available at a discounted rate.
How It Works
Getting started is simple — and immediate. Here’s what happens after you sign up.
Choose your plan
Select the plan that fits your needs — maintenance only, or maintenance with hosting. Agency plans include full white-label setup and branded reporting.
Share WP & hosting access
You’ll receive an invite to provide WordPress and hosting credentials through our secure system. If you choose hosting, migration is included at no cost — we’ll just need DNS access to complete the setup.
We begin immediately
Once access is in place, our team starts monitoring, optimizing, and maintaining your site right away. No delays, no onboarding limbo. Agency plans include a kickoff call to configure white-label support and branded communication.
WordPress maintenance plans that go beyond the basics
Every plan includes proactive monitoring, optimization, and direct developer support — and for agencies, full white-label options with branded reporting and client-ready communication.
Essentials
Ideal for businesses needing help with WP updates, security, and performance.
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1-hour monthly account credit
12-hour account credit per year
Includes one hour of development time each month for updates, fixes, or small changes—use it however you need.
- Discounted hourly rate - $60/hr Discounted hourly rate - $60/hr
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Speed optimization
Speed optimization
Performed at sign-up and twice per year, we optimize your site for faster load times—adjusting caching, file sizes, and other key performance factors.
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Image & media optimization
Image & media optimization
Performed at sign-up and twice per year, we optimize your site for faster load times—adjusting caching, file sizes, and other key performance factors.
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Premium plugin access
Premium plugin access
Your maintenance plan includes access to premium tools we use, like FlyingPress, Gravity Forms, ACF Pro, Elementor Pro, and WPMU plugins including Smush Pro and Defender Pro.
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Site security
Site security
We harden your site with security best practices, monitor for vulnerabilities, and help prevent unauthorized access or malicious activity.
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24/7 Uptime monitoring
24/7 Uptime monitoring
Your site is monitored around the clock. If it ever goes down, we’re alerted immediately so we can investigate and respond fast.
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Daily malware scan
Daily malware scan
We scan your site daily for malware or malicious code, flag potential threats, and take action quickly if anything’s found.
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Automatic cloud backups
Automatic cloud backups
Your site is backed up daily to secure cloud storage—so if anything goes wrong, we can restore it quickly and safely.
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WordPress updates
WordPress updates
We handle core, theme, and plugin updates—tested and applied carefully to keep your site secure and running smoothly.
- Plugin updates Plugin updates
- PHP version updates PHP version updates
- Database & cron management Database & cron management
- Broken links scan Broken links scan
Agency
Ideal for agencies managing multiple WP websites—fully white-labeled and handled end-to-end.
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5-hour monthly account credit
60-hour account credit per year
Includes one hour of development time per site, per month.
- Discounted hourly rate - $55/hr Discounted hourly rate - $55/hr
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Additional site(s) $150 per month
Additional site(s) $1500 per year
Have more than 5 sites? You can easily add additional websites to your agency maintenance plan as needed.
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Branded monthly reporting
Branded monthly reporting
Optional custom reports, branded with your agency’s identity, sent directly to your clients each month to show completed maintenance and site performance.
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White-label support email address
White-label support email address
Set up a custom email (e.g. support@youragency.com) for our team to use. We’ll manage your client sites on your behalf—completely under your brand, with no mention of Hey Reliable.
Custom
Ideal for agencies or enterprises managing several WP websites with complex requirements.
- Optional Monthly Status Meeting
“A great business partner for anyone looking to extend their capabilities...”
With over 10 years of experience and 1,000+ successful partnerships, we’re a trusted development partner to businesses and agencies worldwide. Explore our reviews.
WORDPRESS MAINTENANCE FAQ
Questions about our WordPress Maintenance plans?
We love answering your questions. See more on our FAQ page.
With over 10 years of experience managing WordPress websites, we’ve designed our maintenance plans to cover everything essential for your site’s health, security, uptime, and speed. We ensure a smooth, stress-free experience with a free site transfer and setup in 1 business day or less, leaving you free to focus on your business.
While hosting with us is available for maintenance clients, you don’t have to host your site with us to take advantage of our expert maintenance services.
Our plans go beyond the basics. You get 1 hour of development time each month to use however you need—plus speed optimization, a reduced hourly rate for additional work, broken link checks, uptime monitoring, backups, updates, security scans, and more. Most providers don’t include half of that.
Yes, like any software, WordPress requires regular maintenance to stay secure, fast, and up to date. Ignoring it can lead to performance issues, vulnerabilities, and unexpected downtime.
We carefully test all core and plugin updates before applying them. If anything breaks, we fix it—fast. We can also optionally perform updates on a staging environment first and get your approval before making changes to your live WordPress site. And if we built your site, our 90-day code guarantee covers any missed issues at no cost.
If you need extra support, you’ll have access to our reduced hourly rate for custom WordPress development, content updates, new features, or anything else your site needs.
You can use your support hours for anything from updating text or images to adding new blog posts, pages, or even features. You have the flexibility to use your hours whenever you need them, ensuring you get the support you need when it matters most.
Yes, we offer both monthly and annual payment options for our WordPress maintenance plans. If you choose the annual payment option, you’ll receive two months free.
We’ll email right away if this happens and ask you to upgrade your hosting to a customized plan so we can accommodate your popularity. 🙂
While it’s rare for a website to get hacked, no website is 100% bulletproof. If you have a maintenance plan with us, we take steps to protect your site through tools like firewalls, SSLs, whitelisting, and more.
In the unlikely event your site is hacked despite these protections, we’ll help clean or restore your site at no additional cost.
You don’t have to host with us to use our WordPress maintenance plans—we’re happy to support your site wherever it’s hosted. That said, after 10+ years of hosting WordPress websites, we ourselves use and recommend WP Engine. From their intuitive control panel to their seamless migration plugins and exceptional support team, WP Engine has been an outstanding choice for WordPress hosting. You can take advantage of a special offer through our link to get 4 months free: WP Engine. We also know Kinsta offers excellent performance and reliability, and you can check them out here: Kinsta.
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